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What It Means to Be an IICRC Certified Firm

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When disaster strikes—whether it’s water damage, fire damage, or mold infestation—you want to know that the professionals handling the restoration are the best in the industry. That’s where the Institute of Inspection, Cleaning and Restoration Certification (IICRC) comes in. But what does it really mean to be an IICRC Certified Firm, and why should it matter to you?

What Is the IICRC?
The IICRC is a globally recognized organization that sets the highest standards for cleaning, inspection, and restoration services. Established in 1972, the IICRC provides training and certification programs that ensure professionals are equipped with the latest industry knowledge and best practices.

What Does It Mean to Be an IICRC Certified Firm?

An IICRC Certified Firm is more than just a business; it’s a commitment to excellence. Companies that achieve this certification have met strict requirements and adhere to a code of ethics that guarantees professionalism, technical expertise, and superior customer service. Here’s what it takes to earn and maintain this prestigious certification:
✅ Trained & Certified Technicians – Every job is handled by professionals who have completed rigorous training in their field, whether it’s water damage restoration, fire and smoke restoration, mold remediation, or carpet and upholstery cleaning.

✅ Commitment to Industry Standards – IICRC Certified Firms follow the ANSI/IICRC standards, ensuring that every service is performed using the best methods, equipment, and safety protocols available.

✅ Ongoing Education & Training – The restoration industry is constantly evolving, and IICRC Certified Firms stay ahead by keeping their teams up to date with the latest techniques, equipment, and industry advancements.

✅ Ethical Business Practices – Certified firms are required to conduct business with honesty and integrity, giving customers confidence that they are dealing with a company that prioritizes transparency and ethical service.

✅ Proper Insurance & Licensing – To qualify as an IICRC Certified Firm, businesses must carry the necessary insurance and state-required licenses, providing additional protection and peace of mind for their clients.

Why Choose an IICRC Certified Firm?
When you choose an IICRC Certified Firm, you’re choosing expertise, reliability, and professionalism. Whether you’re facing a minor water leak or a full-scale disaster, you can trust that an IICRC-certified team has the knowledge and skills to restore your property safely and efficiently.

At the end of the day, certification isn’t just about a title—it’s about delivering the highest level of service and ensuring your peace of mind when you need it most.
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Why You Should Always Hire a Certified and Insured Restoration Contractor for Water Damage

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Water damage can be a nightmare for homeowners and business owners alike. Whether it’s caused by a burst pipe, a leaking roof, or a natural disaster, water damage requires immediate attention to prevent further structural issues, mold growth, and costly repairs. While it may be tempting to hire an unlicensed contractor or attempt a DIY fix to save money, choosing a certified and insured restoration contractor is critical for ensuring quality work and protecting yourself from additional risks. Here’s why hiring the right professionals matters:

1. Compliance with Industry Standards
Licensed restoration contractors have undergone rigorous training and have met the necessary requirements to obtain certification from state regulatory agencies. They are well-versed in industry best practices, including water extraction, drying techniques, and mold remediation. Their knowledge and experience ensure that your property is restored correctly and efficiently, minimizing long-term damage.

2. Protection Against Liability
An insured contractor carries both general liability insurance and workers’ compensation. This is crucial because, in the event of an accident or injury on your property, you won’t be held financially responsible. Without proper insurance, you could be on the hook for medical expenses or property damage caused during the restoration process.

3. Proper Equipment and Techniques
Professional restoration contractors use advanced tools such as industrial-grade dehumidifiers, air movers, moisture meters, and infrared cameras to detect and mitigate water damage effectively. Unlicensed contractors may lack the necessary equipment or expertise, potentially leading to incomplete drying and future issues like mold and structural deterioration.

4. Faster and More Efficient Restoration
Time is of the essence when dealing with water damage. Licensed professionals understand the urgency and work quickly to prevent further destruction. They have the manpower and resources to complete the job efficiently, helping you get back to normal as soon as possible.

5. Assistance with Insurance Claims
A reputable restoration contractor will help you navigate the complexities of insurance claims. They can provide proper documentation, damage assessments, and detailed reports that support your claim, ensuring that you receive the compensation you deserve. Hiring an unlicensed contractor may lead to claim denials or complications with your insurance provider.

6. Guaranteed Work and Peace of Mind
Water damage restoration is a specialized task that requires expertise, proper equipment, and a commitment to safety. Hiring a certified and insured restoration contractor ensures compliance with industry standards, protects you from liabilities, and provides peace of mind that your property will be restored correctly. Don’t take chances when it comes to your home or business—always choose a qualified professional for the job.

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Ice Dams- Something to Look out For

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After snowfall and cold temperatures, be cautious of ice dams forming. Fluctuating temperatures and sunshine cause the perfect conditions for an ice dam on the roof.

 Ice dams are a buildup of ice and snow on a roof, often on the lower portion and extend over the edge and gutters. Snow on the roof melts and freezes creating an ice dam. An issue occurs when the melting snow is trapped and cannot be released from the roof. It can penetrate through the shingles and create water damage on the interior of the home.

If it is safe to do so, keep your roof clear after a snowfall. Utilizing a roof rake to eliminate snow buildups is a way of preventing ice dams from occurring. Be cautious because snow can come down quickly and is quite heavy. It is also a good step to keep gutters clear of debris as it can impede runoff when snow melts. Removing the snow is the best way to prevent a dangerous and harmful ice dam.

 Ice dams can occur from direct sunlight, or heat coming from inside the home. If the attic or space below the roof is creating too much heat, it can often be resolved with a few fixes. The first step is to improve the insulation. This can be done by fixing holes or gaps in the insulation or replacing it with a higher value. This keeps the home warmer and the attic space cooler. Ventilating the space can also help if too much warm air is hitting the roof from underneath.

 If an ice dam has formed, there are a few ways to fix it. Most of the issues with ice dams come from the ice buildup. If possible, chip away the ice buildup or search for a local company to help with the removal of an ice dam. Another solution is to create a channel for the snow to melt with an ice melt product. The melting snow needs a path to escape off the roof. Often this can be difficult, with frozen and snowy roofs being too dangerous to access. You also must be careful that the ice melt product does not damage or stain the roofing material. As always, exercise caution and keep yourself safe. Never put yourself in a situation that could put you in harm’s way.
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What to Look for After a Cold Snap: Water Damage, Melting Snow, and Frozen Pipes

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The recent prolonged cold snap can wreak havoc on your home, especially when it comes to your plumbing and exterior structures. The weather is forecasted to warm up towards the end of the week, so please be on high alert for water damage to your property. Freezing temperatures can lead to frozen pipes, which, if left unchecked, may burst and cause extensive water damage. Additionally, melting snow can contribute to leaks and flooding. After a period of extreme cold, it’s crucial to inspect your home for any signs of water-related issues.

Here’s what you should look for:

1. Inspect for Burst Pipes

If a frozen pipe bursts, it can lead to major flooding and damage. Look for these indicators:

  • Water Stains on Walls or Ceilings – Unexplained discoloration or damp spots could mean a pipe has leaked.
  • Pooling Water – Any standing water in unusual places, like near baseboards or under sinks, is a red flag.
  • Musty Odors – Persistent dampness can lead to mold growth, which gives off a musty smell.
  • Examine Your Water Bill – A sudden spike in your water bill can indicate a hidden leak

2. Look for Melting Snow Issues

Ice dams form when melting snow refreezes at the edge of your roof, preventing proper drainage. This can lead to water backing up under shingles, causing leaks. Additionally, melting snow around your foundation can lead to basement flooding. Watch for:

  • Icicles Hanging from Gutters
  • Water Stains on Interior Walls or Ceilings
  • Sagging Roof Sections
  • Pooling Water Around the Foundation

3. Check Your Basement and Crawl Spaces

Since cold air settles in low areas, basements and crawl spaces are particularly susceptible to freezing pipes and water intrusion from melting snow. Look for signs of moisture, mold, or unusual dampness in these areas.

What to Do If You Find Water Damage

If you discover any signs of frozen pipes, leaks, or damage from melting snow, take immediate action:

  • Thaw Frozen Pipes Safely – Use a hairdryer or heating pad, but never an open flame.
  • Shut Off the Water Supply – If a pipe has burst, turn off the main water supply to minimize damage.
  • Redirect Melting Snow Away from Your Home – Shovel snow away from your foundation and ensure downspouts direct water away.
  • Call a Professional – The water damage restoration specialists at Newman Restoration can assess the issue and remediate before the situation worsens.

Cold weather can be tough on your home, but catching problems early can prevent costly repairs. Stay vigilant after a cold snap and take proactive steps to protect your plumbing and property.

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Signs of Water Damage

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Unfortunately it is the peak season for water damage in Montana. As the weather fluctuates, the perfect scenario develops for frozen pipes, water spigots, sprinkler lines and ice dams. Winter precipitation also leads to ground saturation and water intrusion through faults in a foundation. Le-Squeegee has some helpful tips on discovering water damage at its earliest stage. Slow leaks are the hardest to detect, but can result in a devastation loss – An undetected slow leak can lead to microbial growth and deteriorate building materials. Learning about the signs of water damage can save yourself time and money. Staining and visible microbial growth – Brown and grey water staining on walls or ceilings and visible microbial growth is one of the most common signs of a water intrusion. Finding these signs on the ceiling can be the result of an ice dam or roof leak. It is also common to find staining in an area that does not have proper ventilation, including attics and bathrooms. Warping, peeling, flaking and soft drywall – Not all water damage is seen with visible staining. It can also be detected by the physical alteration of drywall and paint. Warped drywall is a sign of a water intrusion. This is most often found on a lower section of drywall resulting from a pipe leak inside the wall or a water intrusion from a foundation issue. Peeling paint or drywall that is soft to the touch is the result of the drywall becoming saturated from water. This is a sign of a slow leak where the water is absorbing into the building materials. Musty smell – Trapped water will begin to put out a musty odor. The most common place for this type of odor to occur is water trapped in the pad of a carpet or underneath flooring. If you start to notice a musty smell, it is a good idea to get a professional restoration company involved to discover the source of the smell. Increase in water bill – A water leak often leads to an increase in water consumption that is reflected on your bill. If you notice any irregularities with your water bill it is a good idea to have a detailed inspection to see if there are any issues. Increased humidity – Elevated humidity levels and moisture buildup on windows is a sign of a water issue. This can happen when a space does not have proper ventilation or there is a significant water leak. Distorted flooring – Wood floor buckling and swelling or laminate floor that is lifting or popping is a sign of water damage and an active leak. These issues require the attention of a restoration professional. See any of these signs? Bring in a professional restoration company with advanced detection equipment – Ask your trusted restoration company (Newman Restoration) for a water damage inspection. They should be able to get an detailed picture of the damage using moisture detecting equipment and a thermal imaging camera.
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Frozen Pipe Warning!

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This prolonged period of cold is creating a major risk of frozen pipes. One of the most important factors in preventing a frozen pipe is to keep your thermostat set above 60 F. Turning down the temperature might save a few dollars, but it can lead to a catastrophic rupture of a frozen pipe. Some other quick tips are to insulate exposed pipes, open cabinet doors, let faucets drip, and seal drafts around windows, doors and vents. Be on the lookout for signs of a frozen pipe. Is the water coming out of the tap colder than normal? This is a sign of a possible problem. No water coming out of the tap, or inconsistent pressure? This is another sign of a major issue. If pipes need to be thawed, it is a good idea to get a plumber involved to have the issue resolved. If the same pipes continue to have problems, invest in pipe insulation or a pipe wrap. It is possible to thaw pipes with a heat gun or heat wrap, however, if the pipe gets too hot in a specific area, the buildup of steam can cause a rupture. A frozen pipe can rupture or crack. A ruptured pipe will result in an immediate issue, often with a large loss of water. It is important to have the water main shutoff located and marked in case of a serious rupture. If a frozen pipe only cracks, water damage may not occur until the pipe thaws out in the spring. A slow leak may be difficult to discover and can be a source of mold and microbial growth. Signs of a slow leak can include warped or crumbling drywall, a stale odor or discolored drywall. With any of these signs it is necessary to get a restoration company like Newman Restoration involved for a water damage inspection. During the winter it is imperative to check all areas of your home or business daily. Inspect for any signs of water damage and for average temperatures. This might take some time, but catching water damage early, or preventing it in the first place, can save a considerable amount of money. See any of these signs? Call Newman Restoration right away. We have a certified team and advanced detection and mitigation equipment. Team Newman is ready to deliver 5 Star Service for any of your disaster emergencies.
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Beware of Frozen Pipes

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With winter in full swing, here is some information about the dangers of frozen pipes. Where are pipes most likely to freeze – Some pipes are more vulnerable than others. Pipes running near exterior walls are most susceptible to freezing. Pipes in the crawlspace are also vulnerable to freezing if they are not properly insulated. Whichever areas of the home are the coldest or most difficult to heat are going to be the first to freeze. These areas should be checked daily to catch water damage before it develops into a larger issue. Signs of a frozen pipe – Water flowing suddenly from pipes or barley trickling out can be a sign of freezing. Excess moisture or a very cold tap is another indication. A frozen pipe may also be bulged out around where the water has frozen. It is possible to unfreeze a frozen pipe, but you should only attempt to do so with the water turned off. Some common home remedies are to use a hairdryer or wrap the pipes with warm towels. Team Newman suggests using a trusted plumber to unfreeze any pipes and offer solutions to prevent freezing in the future. Protect vulnerable areas – Adding insulation, pipe wrap or electric tape can prevent pipes from freezing. Eliminating the source of cold air near pipes is also important. Fixing drafts and missing insulation is crucial to protecting pipes. Do not turn off the heat to your home – While it is a cost cutting measure, turning off the heat in your home can lead to very expensive water damage. A pipe may not freeze and burst right away, but consistent freezing and thawing can develop into a sudden rupture or slow leak. Both results can develop into an expensive remediation bill. If the temperature inside a home is in the fifties, exterior wall cavities can easily drop to below freezing. Keep the thermostat above 60 degrees to protect against water damage. If you are going to leave a property unattended, it is recommended to have a plumber winterize the pipes. This step is expensive, but is often less than the deductible for a water damage claim. Perform a structure walkthrough – It is a good idea to inspect all the living spaces of your home daily. Look for discoloration in walls or ceilings or a musty smell. These are signs of a possible slow leak from a damaged pipe. A small leak can lead to large amounts of damage if it is undetected. It is also recommended to check crawl spaces and attics routinely, as they can also develop water damage. Look for excess moisture or elevated levels of humidity, which are often the first signs of water damage in unoccupied or unfinished spaces. Know where to shut off the water – If a pipe does rupture, turn off the water to the home immediately. Knowing where the water shut off valve is located is very important. It is a good practice to clearly label the valve so someone else can easily find it. These valves are most often located on the perimeter of the home in a utility space. It will be located very close to where the water enters the home from the main line. If it is difficult to find the water shut off, contact a local plumber who can help explain the system. Shutting off the water quickly can prevent additional damage. If a pipe does burst, shut off the water and call a restoration professional – Getting a professional restoration company involved right away will help limit the damage. At Newman Restoration & Cleaning, we are prepared to respond 24/7 to stabilize any water damage that may occur from a broken pipe.
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Prevent Window Well Water Leakage

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A leak in the window well of the basement can be a source of major property damage. Le-Squeegee is here with some helpful hints to prevent property damage originating from a leaking window well.

Ensure proper drainage away from windows – One way to prevent a window well from leaking is to make sure water does not reach it. If a downspout drains near a window well it can saturate the ground and enter a crack near the window. Extend downspouts away from a window well to prevent the ground around it from becoming saturated.

Keep window wells free from debris – Debris can block water from properly draining away from the window well. Also, debris can build up and cause damage to the window seal and glass.

Inspect windows regularly – Window seals can become damaged and be an entryway for outside water. Re-caulk windows when necessary to ensure they do not leak. Excess water in a window can cause the frame to warp or rot, so it is also important to check if there has been excessive damage.

Inspect for foundation cracks – A foundation crack can originate near a window well. They most often occur from the corner of the window and can be the entry way for water if the ground becomes oversaturated.

Invest in window well covers – A window well cover can prevent debris from damaging the window. It is an investment that can prevent a major problem.

Check insurance options for water damage from an outside source – In some cases, water damage will not be covered if it comes from an outside source. It can be a worthwhile investment that provides peace-of-mind.

 

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Preparing Your Home for Fall

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Don’t let this week’s warm weather fool you- it’s officially Fall, and cold weather is right around the corner. The remaining sunny days is a perfect time to prepare your home for the changing weather. These preparation and maintenance tips will help ensure your home’s systems are in top shape and will help prevent potential issues with water damage and mold.

1. Clean Chimney, Vents, and Air Ducts:

  • Chimney: Creosote buildup can be an ignition source for a dangerous house fire. A professional chimney sweep will remove dangerous buildups and help the smoke draft properly.
  • Dryer Vents: This service should be performed once a year and it’s a good idea do it in the fall. The cooler temperatures and weather conditions lead to more condensation in the pipe due to the warm air exhausting out the vent. With the condensation and lint build-up, it’s more likely to clog and be harder to clean in the future.
  • Clean Air Duct System: A clean duct system allows the warm air to travel throughout the entire home in an efficient manner. It also saves on wear and tear for the HVAC system. Team Newman recommends having a professional duct cleaning every three years. Also- Clean or replace air filters to improve efficiency and air quality.

2. Remove Debris from Gutters, Window Wells, and Around the Home

  • Gutters: Cleaning out the gutters can allow the rain and snowmelt to drain properly and reduce the chance of an ice dam and water damage to your home.
  • Window Wells: Remove any debris that has built up in window wells. They can easily damage windows in bad weather.
  • Around the Home: Yard debris built up around the property can prevent proper drainage. If water is not allowed to flow away from the property it can saturate the ground and can cause water damage through faults in the foundation.

3.Seal Windows and Doors, Inspect Roof

  • Weather Stripping: Replace any worn-out or missing weather stripping around doors and windows. This will help keep drafts and water leaks out.
  • Roof: Inspect for loose or damaged shingles and flashing. Water can infiltrate these vulnerable areas and lead to water damage and water leaks.

With these simple tips, you can ensure your home is comfortable and safe as you embrace all the beauty and festivities that fall has in store. If you need any services or have any questions regarding potential water damage or mold damage issues on your property, give the professionals at Newman Restoration a call. We are glad to help! Happy fall prepping!

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Understanding Smoke Damage and the Importance of Professional Smoke Restoration

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When a fire occurs, the immediate damage is often visible—the charred remains, the soot-coated walls, and the lingering smell of smoke. However, the real danger can be less apparent: smoke damage. This can permeate materials and structures, leading to long-term health risks and costly repairs if not addressed properly. That’s where professional smoke restoration comes into play. Here’s a deep dive into what smoke damage entails and why engaging professionals is crucial for effective restoration.

What is Smoke Damage?
Smoke damage is the result of smoke particles and soot spreading throughout a property after a fire. These particles are tiny and can infiltrate every nook and cranny, settling on surfaces and getting absorbed into materials. Smoke damage can manifest in several ways: soot residue, odor, and discoloration & staining. Smoke particles contain chemicals that can be harmful to health, especially for those with respiratory conditions or allergies.

The Complex Nature of Smoke Damage
Unlike fire damage, which is often more obvious and easier to assess, smoke damage is insidious. It can affect areas not directly exposed to the flames, including:
  • HVAC Systems: Smoke can infiltrate ductwork and ventilation systems, leading to the spread of smoke particles throughout the property.
  • Insulation: Porous materials like insulation can absorb smoke, trapping it and causing ongoing odor issues.
  • Structural Components: Wood, drywall, and other materials can absorb smoke, which might not be apparent until long after the fire has been extinguished.
Why Professional Smoke Restoration is Essential
Addressing smoke damage is not a DIY job. It’s crucial that when hiring a professional restoration company, they are certified through the IICRC with a specific certificate pertaining to fire and smoke damage restoration. This certificate is known as FSRT (Fire and Smoke Restoration Technician). Here’s why professional smoke restoration is crucial:
  1. Comprehensive Assessment: Professionals use specialized equipment to assess the extent of the damage. This includes thermal imaging cameras, smoke detectors, and air quality monitors to ensure no area is overlooked.
  2. Advanced Cleaning Techniques: Restoration experts employ advanced cleaning techniques and specialized cleaning agents designed to remove soot and smoke particles from various surfaces, including delicate materials that might be damaged by conventional cleaning methods.
  3. Odor Removal: Eliminating smoke odor requires more than just airing out the space. Professionals use ozone generators, thermal fogging, and other techniques to neutralize and remove persistent odors.
  4. Restoration and Repair: Beyond cleaning, professionals can handle repairs and restoration, including replacing damaged materials, restoring structural integrity, and ensuring the property is safe and livable. Professional restoration companies know when it’s important to involve a structural engineer so the property can be restored safely and be structurally sound for many years to come.
  5. Health and Safety: Professional restorers understand the health risks associated with smoke damage and take appropriate measures to protect themselves and the occupants. The use of AFD’s (air filtration devices) are used to remove hazardous particles from the air when they are disturbed through the cleaning and restoration process. They ensure that all safety protocols are followed to avoid further contamination.
  6. Insurance Coordination: Restoration companies often work with insurance companies to handle claims, ensuring that the restoration process is covered and that you’re not left with unexpected expenses. In fact, when making a property claim, both the insurance company and the financial institute may require a licensed/certified restoration company to perform the necessary repairs.
  7. Future Property Transactions:If the property is restored to the industry standard, a certified firm can provide a certificate of professional restoration that can be used when selling the property. 
The Process of Smoke Restoration
The smoke restoration process generally involves several key steps:
  1. Assessment and Inspection: A thorough inspection to determine the extent of smoke damage and develop a restoration plan.
  2. Containment: Setting up barriers and negative air pressure systems to prevent smoke particles from spreading to unaffected areas.
  3. Cleaning and Decontamination: Removing soot and smoke residues from surfaces, textiles, and other materials using specialized cleaning agents and equipment.
  4. Odor Removal: Employing techniques like ozone treatment or thermal fogging to eliminate lingering smoke odors.
  5. Restoration and Repair: Repairing or replacing damaged structural elements, finishes, and materials.
  6. Final Inspection: Ensuring that all damage has been addressed and that the property is safe and habitable.
Conclusion
Smoke damage is more than just a visual nuisance; it poses significant health risks and can lead to long-term property issues if not properly addressed. Professional smoke restoration services are essential to ensure that your property is thoroughly cleaned, repaired, and restored to its pre-damage condition. By engaging experts, you can safeguard your health, protect your investment, and bring your space back to its best.
If you’ve experienced a fire, don’t underestimate the importance of professional restoration. The sooner you act, the better the chances of minimizing damage and ensuring a safe and healthy environment for you and your loved ones.